Shipping & Returns

Shipping:

We make every effort to ship orders that are in stock the next day, but cannot guarantee it. Orders are shipped by USPS. The following shipping services are available:

U.S. Orders:
Standard Shipping: Arrives in 3-5 business days after order has been shipped.

Expedited Shipping: Arrives in 2-3 business days after order has been shipped.

Priority Shipping: Arrives in 1-2 business days after order has been shipped. 


International Orders: (Including Canada)
Standard Shipping: arrives in 6-10 business days after order has been shipped (not guaranteed)

Expedited Shipping: arrives in 1-2 business days after order has been shipped

Payment:


We accept all major credit cards, eChecks, or cash payments through PayPal or Google Checkout secure online transactions, or by check or money order when ordering by mail. Please note that orders will be processed after your check has been cleared.

Exchanges:


You may exchange your Smittens for another size or style within 7 days of receipt. If the replacement style is more than the original purchase, you will be charged the difference in cost. All shipping is to be paid by customer.

Returns: 100% Satisfaction Guarantee!


If you are not completely satisfied with your order, you may return it for a full refund within 30 days of purchase. Please email us before you return your item(s). Your refund will be processed after your order has been received in our warehouse.